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RSL Healthcare Consulting, LLC - (561) 213-5125 / Info@RSLHCC.com

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    • Home
    • About Us
    • Services
      • QA/Risk Mgmt Services
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      • Fraud, Waste & Abuse
      • Risk Reduction Program
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      • Human Trafficking
      • Know the Signs - Victims
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      • Stop The Spread-COVID-19
      • Resterilizing Face Masks
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      • Being OSHA Ready
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      • RSLHCC Recognized Leader
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      • Enhancing Human Capital
      • Sexual Harassment
      • Is Your OR MH Ready???
      • Controlled Substance Law
      • Malignant Hyperthermia
      • Make A Script
      • Medication Safety
    • FL Standards
      • HB 1471 Effective 7/1/23
      • BRAZILIAN BUTT LIFT RULE
      • NEW RULE 64B8-9.009
      • Senate Bill 732 - 1/1/20
      • NonOpioid RULE 7-1-2019
      • Released 7-2-2018
      • Released 5-7-2018
    • Testimonials
    • EVENTS
      • Sexual Harassment Webinar
      • AngioGraph Surgery
      • Is Your OR MH Ready???
      • Jetstream Arthrectomy
  • Home
  • About Us
  • Services
    • QA/Risk Mgmt Services
    • OSHA/HIPAA/Risk Reduction
    • Fraud, Waste & Abuse
    • Risk Reduction Program
    • Sexual Harassment
    • Human Trafficking
    • Know the Signs - Victims
  • COVID-19
    • Stop The Spread-COVID-19
    • Resterilizing Face Masks
    • Coronavirus Questionnaire
    • Governor Updates (FL)
  • OSHA
    • OSHA/HIPAA/Risk Reduction
    • OSHA/Bloodborne Pathogens
    • Being OSHA Ready
  • Articles
    • RSLHCC Recognized Leader
    • The Patient's Ride Home
    • Enhancing Human Capital
    • Sexual Harassment
    • Is Your OR MH Ready???
    • Controlled Substance Law
    • Malignant Hyperthermia
    • Make A Script
    • Medication Safety
  • FL Standards
    • HB 1471 Effective 7/1/23
    • BRAZILIAN BUTT LIFT RULE
    • NEW RULE 64B8-9.009
    • Senate Bill 732 - 1/1/20
    • NonOpioid RULE 7-1-2019
    • Released 7-2-2018
    • Released 5-7-2018
  • Testimonials
  • EVENTS
    • Sexual Harassment Webinar
    • AngioGraph Surgery
    • Is Your OR MH Ready???
    • Jetstream Arthrectomy

Ideas That Work: By The Script

Creating script cards nurses can refer to ensures all patients get the information they need.

Ideas That Work: By the Script


Talking Points Guide Pre-op Phone Calls

Category:Outpatient Surgery > Ideas and Tips


CALLING CARDS Poke a hole in the top left corner of each card, join them together with a ring and keep them where your nurses make pre-op calls.

Every nurse who contacts patients in the days before surgery has her own style of communicating, but they all must make sure to cover the same important points. That's why we created color-coded, laminated specialty-specific cards nurses can refer to when making calls to ensure all patients receive the information they need, no matter who's making the calls. We poked a hole in the top left corner of each card, joined them together with a ring and keep them in the area where pre-op calls are made. The collection also includes a card with generic instructions for all patients, including arrival time (1 hour before procedure time), NPO status (nothing after midnight, including water, gum or candy), and a reminder to bring along a responsible adult who'll drive them home.

Marilyn Goodman, BSN, RN, CNOR
Jefferson Surgery Center
Sewell, N.J.
m.goodman@kennedyhealth.org


http://www.outpatientsurgery.net/outpatient-surgery-news-and-trends/ideas-and-tips/by-the-script--07-18#.W3xChWwp8AY.facebook

#preopphonecall #surgery #compliance

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RSL Healthcare Consulting, LLC is here to help you with all of your compliance needs and will always keep you up to date and at the highest standard of patient safety, satisfaction and facility compliance. 


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